TERMS AND CONDITIONS
Article 0.1 Contactless delivery
At Papa John’s Pizza Cyprus, the health and safety of our customers, the team and the local communities is always our top priority. We appreciate your trust in us and we work hard to ensure the highest standards are met every day.
We also understand that we all live in uncertain circumstances. That is why we have taken additional measures within Papa John’s Pizza Cyprus to improve existing procedures.
From today you can choose ‘Contactless delivery’. This to create even more peace of mind for you as a customer. This service does not incur any additional costs and can simply be selected in the order process. The delivery person will then call you on arrival and agree a delivery location with you. He stays two meters away so that you can safely pick up your order. To ensure that the delivery is truly contactless, we cannot accept cash payments.
We will continue to monitor the situation closely. That way we can take the very best steps to serve you and our communities. Explicitly those who work tirelessly to keep us healthy.
Article 0.2 Papa Talk
Article 1 – Legal information
- Website (the Website) is papajohns.com.cy
- Editor (the “Editor”): ___________
1.3 Design: ________
- Host (hereinafter “the Host”): __________
- Registered Company: P.J. Pizza Cyprus LTD. Registration no. 408669 in Nicosia, Cyprus.
- P.J. Pizza Cyprus LTD trading under the name Papa John’s.
Article 2 – Access to website
Access to the website is for adults only. The publisher has the right to request proof of age in particular when using online orders.
Access to the site and use are strictly for personal use. You agree not to use this website and the information on it for any commercial, political, or any kind of commercial use, including sending unsolicited e-mails.
We aim to provide access to the website at all times except in the event of force majeure or an event beyond the Publisher’s control and being temporarily offline for maintenance work to benefit the operation of the website and the services.
As a result, the Publisher cannot guarantee the availability of the site and the services, and the reliability of the transmissions and performances with regard to the speed or quality. Technical assistance is expected by telephone or electronic services with the user. The Publisher is not responsible if the website is not accessible and not liable for the services of the website.
Furthermore, the Publisher may cancel the website or any of the services at any time without notice and in all cases without right to compensation. The user acknowledges this, agrees to this and acknowledges the consequences this may have for himself or third parties and will not pass this on to the Publisher.
Article 3 – The Website
All trademarks, photographs, texts, comments, illustrations, animated or not, movies, sound, and all other apps that may be used to access this site and in general all parts taken from or used or reproduced from this website subject to the laws in force regarding intellectual property.
They are the sole property of the Publisher or its affiliates. Any reproduction, representation or modified use in any form in whole or in part, including computer applications, without the prior written consent of the Publisher is not permitted. The fact that the Publisher does not immediately litigate after detecting such unauthorized use does not mean that it waives prosecution.
With regard to the ordering service on this site; this only relates to Cyprus.
Article 4 – Website Maintenance
For proper use of the website, the publisher can at any time:
- Discontinue, temporarily discontinue, or, in part, restrict or restrict use to any specific area of the Site.
- Remove information that affects the use of or violates national or international law, rules, or netiquette.
- Stop the site for updates.
Article 5 – Your Account
You need an account to use certain parts of the site. When you create an account, you are responsible for maintaining the confidentiality of the account and your password and for restricting access. You are responsible for all use arising from your account and password. When creating your account, you must enter all data completely and truthfully. You agree not to use any other account without permission. You must immediately notify the publisher of any unauthorized use of your account. Although the Publisher is not responsible for the unauthorized use of your account, you may be responsible for any damages incurred by the Publisher as a result of the unauthorized use of your account.
The website sells products to adults who can purchase them with a credit card. Minors may use the website but should not purchase anything, create an account or participate in any offers or promotions. The Publisher reserves the right to discontinue services, terminate accounts, remove or amend information on the website or discontinue orders at its sole discretion.
Article 6 – Content of Third Parties
Article 7 – Responsibilities
The Publisher cannot be held responsible for any failure or interruption of operation or inability to access the site.
Use of the site with hardware is at your own risk. You must do everything possible to protect your hardware and your data, including against viruses from the Internet. You are also responsible for websites and data that you see.
The Publisher is not liable for legal action taken against you:
- By using the Site or Service over the Internet;
The Publisher is not liable for damage to yourself or others or your property through use of the website or connection to it and you waive any right of liability to the Publisher.
If the Publisher is subject to legal proceedings as a result of your use of the site, this damage may be recovered from you.
Article 8- Hyperlinks
Implementing hyperlinks by you on any part of the site is strictly prohibited unless you have received written permission.
The publisher is free to refuse this without giving a reason. In the case of consent, it may be temporary at any time and can be withdrawn without cause at no cost to the Publisher.
In all cases, all links must be removed if requested by the Publisher.
The Publisher has no control over information obtained through any link from the Website and its use is therefore entirely at the user’s risk.
Article 9 – Visual material
All images are for illustrative purposes. No rights can be derived from these photos and the like and the final product may differ from the images on the website, which is only a general indication and should therefore not be used as a purchase guideline. Read the product description for information about specific product features. Visual material is not part of the purchase contract.
Article 10 – Internet use
The user acknowledges the limitation of internet use and acknowledges that:
The Publisher takes no responsibility for services provided via the Internet and has no control over the nature and characteristics of data from its servers.
The user acknowledges that the data provided via the Internet is not protected, in particular against possible diversions. All communications that are confidential or sensitive are the responsibility of the user.
The user acknowledges that information on the Internet may be protected by proprietary rights.
The user is entirely responsible for information that he consults, finds and transmits via the Internet.
The user acknowledges that the publisher has no control over information obtained via the Internet.
Article 11 – Applicable law
Article 12 – Ordering and Canceling an order
The confirmation of your order is proof of our agreement to deliver the products after payment in full. If someone else makes the order for you, you agree that this person has your power of attorney.
You can change your order up to 45 minutes before the start of the delivery period.Changes to your order must be made directly with the restaurant and over the phone. Your payment will be canceled and a new payment will be made.
The delivery time can be changed up to 45 minutes before the start of the delivery period. The time can only be changed if there is availability.
Orders can be canceled in their entirety up to 45 minutes before the start of the delivery period. We will refund your payment within a reasonable time.
In case of cancellations within 45 minutes of the start of the delivery period, the full amount will be charged.
If you pay by credit card, the amount will be debited immediately at the time of payment.
Article 13- Products
Side dishes are subject to availability, your Papa John’s manager can recommend alternatives if needed.
Although we take great care, products may contain nuts. The desserts and ice cream sold by Papa John’s may contain traces of nuts.
Although we take the greatest care to remove all bones from chicken and ham, some bones may remain.
Article 14 – Minimum order
There is a minimum amount per order of €10.00 for deliveries. This minimum amount of €10.00 applies to all locations, you will receive a notification in your shopping cart if the amount is too low.
Article 15 – Delivery and Collection times
Our goal is to be the best pizza delivery service in the market and this includes an excellent reputation for delivering the products on time, so we promise to deliver on time. Unfortunately, we cannot control everything and factors such as weather, traffic and staff illness can prevent us from achieving this.
Takeout orders can be picked up in the store within 15 minutes.
Article 17- Deadline for Order times
Due to licensing regulations, we cannot accept orders less than 15 minutes before closing time. This applies to both pickup and delivery. We would like to advise customers who come to collect their order from the store to collect their order before closing time, otherwise we cannot help them. For questions, please contact the store manager.
Article 18 – Future Orders
Future orders cannot be scheduled earlier than 1 hour.
Article 19 – Complaints and Claims
For any additional information, query related to the status of an Order or a modification or cancellation, you can contact our Customer Service at 77 77 52 52. Likewise, you can formulate any complaint or claim in relation to the service provided by email sent to [email protected] or through our “Contact Us” page (link).
Article 20 – General Terms and Conditions Online Offers
Any errors or omissions in the wording of the offer do not alter the opinion or intention and no rights can be derived from it.
Article 21 – Contact Us
For questions or product information on the website or about the website itself, please contact us at: [email protected]